A Problem Well Stated Post 3: Building Problem Statement that Actually Work
In the third post of the A Problem Well Stated series, we introduce a practical framework—the 7-Question Matrix—to help lab teams write clear, focused problem statements. These statements guide investigations, reduce noise, and improve root cause analysis.
You’ll learn the difference between metadata thinking and root cause thinking, and why starting with what you know now leads to better outcomes. We also emphasize a critical mindset shift: problem statements evolve—they’re living documents.
Plus, we tackle a common mistake: blaming people instead of fixing processes. Protecting psychological safety leads to stronger teams and smarter solutions.
Bonus: Download our worksheet to apply the matrix in real time.
Try it now: Use the 7 questions to reframe one current issue. See what clarity emerges