by Rebecca | Oct 3, 2025 | Leadership, Nonconforming Work, Problem Solving, Quality Bootcamp, Uncategorized
Evolution of a Problem Statement From detection to corrective action In the first three posts of this series, we explored how to recognize a problem, triage it, and build a strong problem statement. But what happens next? This post traces the evolution of a problem...
by Rebecca | Oct 3, 2025 | Leadership, Nonconforming Work, Problem Solving, Quality Bootcamp
A Problem Well Stated Post 3: Building Problem Statement that Actually Work Recap of Parts 1 & 2 As we continue this discussion of problem statements, we are going to explore the 7-Question Framework that helps collect information, what we know about the problem. ...
by Rebecca | Sep 5, 2025 | Behind the Scenes, Leadership, Quality Culture
What's in a Name? Lab quality coaching is more than a service—it’s a mindset. When I first registered LabHandler.com, I didn’t have a business plan. I just had a name that felt right. The term LabHandler captured something essential about the role of a quality...